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Credit & Collection Team Leader


KONE BeLux has an exciting opportunity for a Credit & Collections Team Leader. Reporting to the Area Credit Manager, you will lead the Credit & Collection activities for KONE Belux. You will be coaching & developing a team of 5 local Collections Specialists & 5 Specialists in France and Romania.

A grasp of your responsibilities:

  • To lead, manage, evaluate, and develop your team to ensure that the organization's strategy is implemented effectively, consistently, and according to the established processes and budgets.
  • Detect development needs of your team members so that they achieve the right level of knowledge by converting these needs into concrete action plans and targeted training.
  • Create a cohesive team, you guide the team through change both from a distance and face-to-face.
  • Built strong relationships with your different stakeholders in the BeLux region, develop a clear view on your customer's needs and define concrete improvement actions where needed.
  • Realize a smooth collaboration with all other internal departments. You share best practices to learn from each other and to optimize our ways of working.
  • You create a culture of continuous improvement and initiate actions to put these ideas into practice.
  • Improve process and collection tool.

Who are you?

  • You have a proven experience in the various features of Credit & Collection.
  • You are strong in building internal & external networks and can rely on your communication skills to do so.
  • You are fluent in French, Dutch and English.
  • In this position, you will be based in our office in Brussels and regularly visit our regional branches.

What's in it for you?

At KONE, we are focused on creating an innovative and collaborative working culture where we value the contribution of each individual. Employee engagement is a key focus area for us and we encourage participation and the sharing of information and ideas. Sustainability is an integral part of our culture and the daily practice. We follow ethical business practices and we seek to develop a culture of working together where co-workers trust and respect each other and good performance is recognized. In being a certified Top employer, we are proud to offer a range of experiences and opportunities that will help you to achieve your career and personal goals and enable you to live a healthy and balanced life.

You will receive a competitive salary with attractive extralegal advantages (e.g., meal vouchers, company car, net allowance, bonus, phone, insurances, …).

At KONE, we are focused on creating an innovative and collaborative working culture where we value the contribution of each individual. Employee engagement is a key focus area for us and we encourage participation and the sharing of information and ideas. Sustainability is an integral part of our culture and the daily practice. We follow ethical business practices and we seek to develop a culture of working together where co-workers trust and respect each other and good performance is recognized. In being a great place to work, we are proud to offer a range of experiences and opportunities that will help you to achieve your career and personal goals and enable you to live a healthy and balanced life.

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